• Chapter 12 Enhancing Decision Making

129) ________ are systems that provide senior management, making primarily unstructured decisions, with external information (news, stock analyzes, and industry trends) and high-level summaries of firm performance.

130) The earliest DSS were heavily ________, using some type of model to perform “what-if” and other kinds of analyzes.

131) Some contemporary DSS are ________, using online analytical processing (OLAP), and data mining to analyze large pools of data.

132) The ________ is a collection of current or historical data from a number of applications or groups.

133) ________ models ask “what-if” questions repeatedly to determine the impact on outcomes of changes in one or more factors.

134) Managers also use ________ to identify and understand patterns in business information.

135) A ________ is a table that displays two or more dimensions of data in a convenient format.

136) By presenting data in graphical form, ________ tools help users see patterns and relationships in large amounts of data that would be difficult to discern if the data were presented as traditional lists of text.

137) ________ are a special category of DSS that use data visualization technology to analyze and display data for planning and decision making in the form of digitized maps.

138) GDSS-guided meetings take place in conference rooms with special hardware and software tools to facilitate group ________.

139) A sophisticated ________ provides each attendee with a dedicated desktop computer under that person’s individual control.

140) GDSS effectiveness depends on the ________ of the problem and the group and on how well a meeting is planned and conducted.