Assignment 2: Scenario Analysis 3
Follow the directions given below to complete your third scenario analysis report in approximately 35 pages.
Part I: Situation Summary
Provide a summary of the event, briefly describing the people involved and their interrelationships. Your summary should give enough information to support your analysis and allow others to analyze the situation. Write the summary in approximately 1 page.
Part II: Analysis and Recommendation
Review concepts, theories, and research findings discussed in your readings to understand and explain the organizational behavior you observed. Find at least two concepts, theories, or research findings that best explain the situation.
In each module, you will discover additional concepts, theories, and research findings on organizational behavior that you should consider applying to your observations. Use two new concepts, theories, or research findings in each module.
Complete the following:
Identify the symptoms of the organizational behavior problem you have observed.
Discuss your rationale for choosing the concepts, theories, or research findings to explain the situation.
Provide a recommendation for how you would have handled the situation differently.
Your final submission will be a 35-page report in Word format. Utilize 23 scholarly sources in your research. Your document should be written in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.
Use the following file naming convention for your document: LastnameFirstInitial_M4_A2.doc.
By Wednesday, December 10, 2014, deliver your assignment to the M4: Assignment 2 Dropbox.
Assignment 2 Grading Criteria
Assignment Components
Proficient
Maximum Points
Provide a summary of the selected event, briefly describing the people involved and their interrelationships.
Summarized succinctly, yet in detail, the behaviors in the selected situation.
12
Identify the symptoms of the organizational behavior problem you have observed.
Correctly identified symptoms and root causes of the behavior described.
20
Discuss your rationale for choosing the concepts, theories, or research findings to explain the situation.
Logically discussed rationale of the two organizational behavior theories, concepts, or research findings relating to the situation. Scholarly resources are utilized in support.
24
Provide a recommendation for how you would have handled the situation differently.
The recommended action to deal with the problem in the selected situation is logical and useful. Scholarly resources are utilized in support.
24
Academic Writing
Write in a clear, concise, and organized manner; demonstrate ethical scholarship in appropriate and accurate representation and attribution of sources (i.e., APA); and display accurate spelling, grammar, and punctuation. Use of scholarly sources should align with specified assignment requirements.
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in appropriate and accurate representation and attribution of sources; and displayed accurate spelling, grammar, and punctuation. Use of scholarly sources aligns with specified assignment requirements.
20
Total:
100
Additional Reference Information
COURSE: Management & Organizational Behavior | HM6110 A01
Module 1 Readings and Assignments
Complete the following readings early in the module:
Read the online lectures for Module 1
From your course textbook Organizational Behavior in Healthcare,read the following chapters:
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=4″>Overview and History of Organizational Behavior
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=5″>Diversity in Health Care
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=7″>Workplace Communication
From the Argosy University online library:
Curson, J. A., Dell, M. E., Wilson, R. A., Bosworth, D. L., & Baldauf, B. (2010). Who does workforce planning well? Workforce review team rapid review summary.International Journal of Health Care Quality Assurance, 23(1), 110119. (ProQuest Document ID: 229599383)
.proquest.com.libproxy.edmc.edu/docview/229599383?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/229599383?
accountid=34899
Heine, R. P., & Maddox, E. N. (2010). Hospital management reform: A step to healthcare reform. Journal of Management and Marketing Research, 5(1), 17. (ProQuest Document ID: 759652847)
.proquest.com.libproxy.edmc.edu/docview/759652847?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/759652847?
accountid=34899
Hu, H., Liang, W., Guo, A., An, X., Zhou, P., Wang, J., & Lin, Y. (2008). Automated management and evaluation system for community health service. Kybernetes, 37(9), 13591366. (ProQuest Document ID: 213911824)
.proquest.com.libproxy.edmc.edu/docview/213911824″>http://search.proquest.com.libproxy.edmc.edu/docview/213911824
Macfarlane, F., Greenhalgh, T., Humphrey, C., Hughes, J., Butler, C., & Pawson, R. (2011). A new workforce in the making? Journal of Health Organization and Management, 25(1), 5572. (ProQuest Document ID: 859633606)
.proquest.com.libproxy.edmc.edu/docview/859633606″>http://search.proquest.com.libproxy.edmc.edu/docview/859633606
Toussaint, J. (2009). Why are we still underperforming? Frontiers of Health Services Management, 26(1), 2732. (ProQuest Document ID: 203876081)
.proquest.com.libproxy.edmc.edu/docview/203876081″>http://search.proquest.com.libproxy.edmc.edu/docview/203876081
Assignment Summary: Module 1
Due Date
Assignment 1:Opening DiscussionIntroduction to Classmates and This Course
Thursday, November 13, 2014
Assignment 2:DiscussionUS Public Health ServiceHistory; Mission; and Services
Saturday, November 15, 2014
Assignment 3:Scenario Analysis 1
Wednesday, November 19, 2014
Module 2 Readings and Assignments
Complete the following readings early in the module:
Read the online lectures for Module 2
From your course textbook Organizational Behavior in Healthcare,read the following chapters:
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=8″>Content Theories of Motivation
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=9″>Process Theories of Motivation
From the Argosy University Online Library:
Bury, M., & Taylor, D. (2008). Towards a theory of care transition: From medical dominance to managed consumerism. Social Theory & Health, 6(3), 201219. (ProQuest Document ID: 203617822)
.proquest.com.libproxy.edmc.edu/docview/203617822/fulltextPDF?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/203617822/
fulltextPDF?accountid=34899
Dwyer, A. J. (2010). Medical managers in contemporary healthcare organizations: A consideration of the literature. Australian Health Review, 34(4), 514522. (ProQuest Document ID: 849563702)
.proquest.com.libproxy.edmc.edu/docview/849563702/fulltextPDF?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/849563702/
fulltextPDF?accountid=34899
Parker, A. (2010). Management mistakes in healthcare – Identification, correction and prevention. The Journal of Perioperative Practice, 20(8), 269. (ProQuest Document ID: 741890051)
.proquest.com.libproxy.edmc.edu/docview/741890051/fulltextPDF?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/741890051/
fulltextPDF?accountid=34899
Assignment Summary: Module 2
Due Date
Assignment 1:DiscussionMotivation; Drivers; and Employee Performance
Saturday, November 22, 2014
Assignment 2:Scenario Analysis 2
Wednesday, November 26, 2014
Module 3 Readings and Assignments
Complete the following readings early in the module:
Read the online lectures for Module 3
From your course textbook Organizational Behavior in Healthcare,read the following chapters:
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=10″>Attribution Theory and Motivation
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=11″>Power and Influence
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=12″>Trait and Behavioral Theories of Leadership
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=13″>Contingency Theories of Leadership
From the Argosy University Online Library:
Angermeier, I., Dunford, B. B., Boss, A. D., Smith, R. H., & Boss, R. W. (2009). The impact of participative management perceptions on customer service, medical errors, burnout, and turnover intentions. Journal of Healthcare Management, 54(2), 127140. (EBSCO AN: 2010241336).edmc.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=rzh&AN=2010241336&site=ehost-live”>
http://libproxy.edmc.edu/login?url=http://search.ebscohost.com/
login.aspx?direct=true&db=rzh&AN=2010241336&site=ehost-live
Stowe, M., Haefner, J., & Behling, R. J. (2010). Required knowledge, skills and abilities from healthcare clinical managers’ perspectives. Academy of Health Care Management Journal, 6(2), 5774. (ProQuest Document ID: 822773478)
.proquest.com.libproxy.edmc.edu/docview/822773478/fulltextPDF?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/822773478/
fulltextPDF?accountid=34899
Willging, C. E., Waitzkin, H., & Lamphere, L. (2009). Transforming administrative and clinical practice in a public behavioral health system: An ethnographic assessment of the context of change. Journal of Health Care for the Poor and Underserved, 20(3), 866883. (ProQuest Document ID: 220589867)
.proquest.com.libproxy.edmc.edu/docview/220589867/fulltextPDF?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/220589867/
fulltextPDF?accountid=34899
Assignment Summary: Module 3
Due Date
Assignment 1:DiscussionDetermining Leadership Traits; Style; Models; and Philosophies
Saturday, November 29, 2014
Assignment 2:Required Assignment 1Organizational Scenario Analysis Paper
Wednesday, December 3, 2014
Module 4 Readings and Assignments
Complete the following readings early in the module:
Read the online lectures for Module 4
From your course textbook Organizational Behavior in Healthcare,read the following chapters:
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=6″>Attitudes and Perceptions
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=15″>Stress in the Workplace and Stress Management
.next.ecollege.com/default/launch.ed?ssotype=VitalSource&sku=9780763782313&books=9780763782313&outline=17″>Conflict Management and Negotiation Skills
From the Argosy University Online Library:
Wells, R., Punekar, R., & Vasey, J. (2009). Why do some health centers provide more enabling services than others? Journal of Health Care for the Poor and Underserved, 20(2), 507523. (ProQuest Document ID: 220586809)
.proquest.com.libproxy.edmc.edu/docview/220586809/fulltextPDF?accountid=34899″>http://search.proquest.com.libproxy.edmc.edu/docview/220586809/
fulltextPDF?accountid=34899
Assignment Summary: Module 4
Due Date
Assignment 1:DiscussionConflict ManagementIs there a Win-Win Situation?
Saturday, December 6, 2014
Assignment 2:Scenario Analysis 3
Wednesday, December 10, 2014
Module 5 Readings and Assignments