63) Jacob is a mid-level manger in his insurance firm. He works in an office with 10 other insurance agents. Jacob is assigned the task to determine which word processor all of the office should adopt. He is dealing with a decision about ________.
A) computer hardware
B) computer software
C) data management technology
D) change management
64) The Canadian government has been investing heavily in information systems education programs across all of the colleges of Canada. This is an example of a(n) ________ investment.
A) social
B) organizational
C) business model
D) managerial asset
65) A national fast-food company has analyzed their business processes. They have decided to centralize all food preparation in a central food plant and then ship the products to their stores across Canada for reheating before serving the client. This new business process is an example of a(n) ________ investment.
A) social
B) organizational
C) business model
D) managerial asset
66) Mary has just graduated from university with a degree in operations research. Based on her education, Mary would be a good fit with a firm that sees information systems in primarily a ________ approach.
A) technical
B) behavioural
C) sociotechnical
D) liberal arts
67) Mario has just graduated from university with a degree in economics. Based on his education, Mario would be a good fit with a firm that sees information systems in primarily a ________ approach.
A) technical
B) behavioural
C) sociotechnical
D) liberal arts
68) Robert has just graduated from university with a dual degree in economics and computer science. Based on his education, Robert would be a good fit with a firm that sees information systems in primarily a ________ approach.
A) technical
B) behavioural
C) sociotechnical
D) liberal arts
69) In the past decade, Canada lost many manufacturing jobs to offshore, low-wage producers. But manufacturing is ________ part of Canadian employment business processes and digital systems.
A) the biggest
B) still a large
C) a growing
D) now a very small
70) The use of information systems because of necessity describes the business objective of
A) survival.
B) improved business practices.
C) competitive advantage.
D) improved flexibility.