1) ________ consists of specific learned norms based on attitudes, values, and beliefs of a group of people.
A) Ethnology
B) Civilization
C) Culture
D) Doctrine
2) Which of the following is NOTtrue about cultural diversity?
A) Companies may gain competitive advantages by bringing together people of diverse backgrounds.
B) Cultural diversity is most successful when domestic and foreign firms establish joint ventures.
C) Cultural diversity may help a company gain deeper knowledge about products and services.
D) The process of bringing people of different national cultures together is often difficult.
3) Managing and cultivating diverse teams is facilitated by first encouraging team members to ________.
A) understand each other’s culture before dealing with the tasks at hand
B) jump into the task allowing the team members to react and adapt to each other
C) allow team members to deal with the fellows as they would in their own culture
D) establish strict rules on how the task will be performed
4) When divergent cultures come in contact, ________ occurs.
A) power distance
B) culture shock
C) cultural collision
D) group membership
5) Which of the following best describes a result of cultural collision in international business?
A) A company implements practices that are less effective than intended.
B) Local employees are overlooked for promotions by home country managers.
C) Expatriate managers rely too heavily on local employees for negotiating business deals.
D) Foreign and domestic companies make adjustments for the local culture and legal environment.
6) Which of the following is the most accurate statement about culture?
A) Cultural variables can easily be isolated from other factors such as economic and political conditions.
B) Although most cultural variables are universal, the forms these variables take differ from culture to culture.
C) Most cultural variables are superficial and can easily be influenced by environmental factors.
D) Within a culture, everyone responds to particular cultural variables the same way.
7) Businesspeople seeking to understand more about another culture in order to successfully conduct business within that culture would be best advised to do which of the following?
A) observe the behavior of people who have gained respect within that cultural environment
B) rely on stereotypes, which are based on averages, to gain an understanding of the culture
C) avoid cultural research studies because they perpetuate unjustified stereotypes and behaviors
D) memorize the cultural variations that are typically encountered in a specific cultural environment
8) Which of the following is a common shortcoming of studies examining culture in different countries and regions?
A) Cultures are static, which leads researchers to draw false conclusions from old data.
B) It is impossible to compare countries because of differences in data.
C) Responses are reported in averages, which can lead to a belief in unrealistic stereotypes.
D) People are reluctant to complain about their own cultures, so they present only positive opinions to researchers.