Assignment 2: Case Study – Citibank Performance Evaluation
Due Week 4, Day 7 (180 points)
The specific course learning outcomes associated with this assignment are:
Explain why great people decisions are the most important factor for a managers career success.
Use technology and information resources to research issues in people management.
Write clearly and concisely about people management using proper writing mechanics.
Read the Citibank: Performance Evaluation case. Assume that you are Lisa Johnson. Write a 4-6 page
paper in which you:
1. Complete Exhibit One to evaluate James McGarans performance.
2. Describe the approach you would take in your performance feedback session with James. What
would you say, in what sequence would you say it, and what information would you reference to
back up what you are saying?
3. Assume that as a result of your extraordinary performance in this course, Citibank California has
employed you as a consultant to improve its performance evaluation system. Discuss what
changes in their processes and procedures you would recommend.
Your assignment should adhere to these guidelines:
Write in a logical, well-organized conventional business style. Use Times New Roman font size
12 or similar, double space, and leave ample white space per page.
All references must follow JWMI style guide and works cited must be cited appropriately. Check
with your professor for any additional instructions on citations.
On the first page or in a header, include the title of the assignment, the students name, the
professors name, the course title, and the date. Reference pages are not included in the
assignment page length.