BIS 303 Managing Information Technology In The Hospitality Industry – Complete Class
WEEK 1
BIS 303 Week 1 – DQs
BIS 303 Week 1 Individual Hospitality Information Technology Matrix Worksheet
Resource: Hospitality Information Technology Matrix Worksheet, located in Week One of the student website
Complete the Hospitality Information Technology Matrix Worksheet. Instructions and details of the assignment are included.
WEEK 2
BIS 303 Week 2 – DQs
BIS 303 Week 2 Individual Changing Role of Hospitality IT Essay
Resource: Hospitality Information Technology Matrix Worksheet
Use the Hospitality IT application you chose for the Week One assignment.
Prepare a 700- to 1,050-word essay defining the changing role of hospitality information technology, based on the Week One readings.
Define efficiencies, or cost control, within your chosen application.
Define information leverage, or use of data for decision-making, provided by the application.
What changing role does the hospitality information technology application you chose in Week One fulfill?
Do the efficiencies of information leverage features in this application provide a greater sustainable competitive advantage? Why or why not?
Format your paper consistent with APA guidelines.
BIS 303 Week 2 Learning Team Hospitality Information Systems: Direct Reservations
Resource: Hospitality Information Systems: Direct Reservations, located in Week One of the student website
Completethe Hospitality Information Systems: Direct Reservations assignment.
WEEK 3
BIS 303 Week 3 – DQs
BIS 303 Week 3 Individual Hospitality Information Systems and Users Paper
Resources: Hospitality Information Technology Matrix Worksheet and the Changing Role of Hospitality IT Essay
Prepare a 1,050- to 1,400-word paper that continues the analysis of the hospitality IT application you chose from the Week One individual assignment.
Begin by briefly identifying how the application is used by the four business functionsOperations, Marketing, Accounting, and Human Resources.
Explain how the application is integrated into the property management systems, global distribution systems, or other property- or company-wide systems within the four business functions. If it is not integrated into a property- or company-wide IT system, explain the reasons why not, such as cost or technology, and list competitive advantages gained by integration.
What are the features and benefits of internal property management systems versus external global distribution systems? How do they compare? Which one offers the best overall competitive advantage?
Include at least two peer-reviewed resources other than the textbooks in your paper.
Format your paper consistent with APA guidelines.
BIS 303 Week 3 Learning Team Hospitality Information Systems: Third Party Reservation Options
Resource: Hospitality Information Systems: Third Party Reservation Options, located in Week Two of the student Web site
Complete the Hospitality Information Systems: Third Party Reservation Options assignment.
WEEK 4
BIS 303 Week 4 – DQs
BIS 303 Week 4 Individual Internal and External Customers Paper
Resources: Websites of hospitality organizations
Visitthe websites of three hospitality organizations in different fieldshotels, airlines, cruise ships, sports venues, convention centers, and so forthand click the Employment or related link.
Prepare a 1,050- to 1,400-word paper that identifies the following:
Discuss the organizations business strategies for internal customers, or employees, demonstrated by the resources on the employment page.
Identify evidence and the contrast between proactive (general marketing) and reactive (fill open positions) strategies.
Format your paper consistent with APA guidelines.
BIS 303 Week 4 Learning Team Cost Controls and Resource Management Systems Flowcharts
Develop two separate flowcharts with summaries on cost controls and resource management systems. Then, write a summary explaining accounting control strategies in terms of hospitality technology investment. Use either Microsoft® Word®, PowerPoint®, or Visio® to build flowcharts. See Figures 9.1, 9.2, 9.3, and 9.4 in Hospitality Information Systems and E-Commerce for flowchart examples.
Point-of-Sale and Inventory Tracking Flowchart
Develop a flowchart to illustrate how an IT system records customer transactions into accounting processes and reports.
In 350 words, explain how the POS system and inventory tracking system integrate the operations and accounting systems
Production Systems and Management Controls Flowchart
Demonstrate with a flowchart how a customer transaction works from the front end to the back end.
In 350 words, explain how production systems and management controls work together to increase efficiency.
Write a 700-word summary that explains accounting control strategies in terms of hospitality investment in technology.
Classify the different tracking systems according to function and purpose.
Generally, how do accounting strategies relate to investment in the business of hospitality?
Briefly, how do accounting control strategies affect the productivity of point-of-sale, inventory tracking, production systems, and management controls?
Note: Instructions for building the Microsoft®Word® and PowerPoint® flowcharts are located in Week Three on the student Web site.
WEEK 5
BIS 303 Week 5 – DQs
BIS 303 Week 5 Individual Internal and External Security Paper
Resources: Any of the previous weeks individual assignments
Prepare a 1,400- to 1,700-word internal and external security assessment paper.
Identify the possible privacy issues for users both internal, such as malicious users, and external, like viruses or hackers, of the organization using one of the IT applications from a previous weeks individual assignment.
Distinguish between internal and external threats to the physical plant where the resources are located and to the virtual resources accessible electronically.
Discuss three resources or procedurespasswords, inventory, spyware, corporate procedures, and so forthavailable to protect these resources. How might the Human Resources responsibilities help define and distinguish internal and external threats?
Use at least two peer-reviewed resources other than the textbooks in your paper.
Format your paper consistent with APA guidelines.
BIS 303 Week 5 Learning Team Hospitality Information Systems: Internal and External Customers
Resource: Baderman Island Virtual Organization
Access the Virtual Organization on the student Web site and select the Baderman Island organization as the basis for this final Learning Team assignment.
Prepare a 1,400- to 1,750-word analysis of how Marketing for Baderman Island uses IT to overcome information overload and provide timely useful data for business strategies to external customers. Use the knowledge you have gained from previous hospitality information systems Learning Team assignments.
Identify the IT applications that would be connected to specific links and how they tie in to the property management system or the global distribution system.
Provide five specific examples of how the data received through the site may be compiled and used in strategic planning decisions, and contrast at least one proactive and one reactive decision-making strategy.
Howdo the IT database applications measure the achievement of strategic planning goals in the Baderman Island Virtual Organization example?
Format your paper consistent with APA guidelines.
All Discussion Questions are included.