Calgary Oil Shale Technologies, Inc

Using the textbook:

Daft, Richard L. & Marcic, Dorothy. (2013).Understanding Management (8thed.) Mason, OH: South-Western-Cengage Learning. 13-978-1-111-58024-7

Chapter 14

Analyze the Calgary Oil Shale Technologies, Inc. on pages 588-590 and answer the following questions:

1. Algoma Howard and Carlos Debrito phased in permanent cross-functional teams in Alberta. What types of teams are the “fireside chats” and “problem-busting teams”?Through what stage or stages of team development did these groups evolve?

2. What role did Carlos Debrito play in the success of the Alberta team-based productivity project? What leadership approach did he employ to help reduce conflict between labor and professionals? Do you agree with Algoma Howard that if she just had a Carlos Debrito in Colorado, the project would succeed? Explain your answer.

3. What advice would you give Algoma Howard and her team for improving the employee-involvement climate, containing costs, and meeting production goals at the Colorado facility?