Chapter 3 Process Strategy

70. Combining a line process with the make-to-stock strategy is sometimes called:

a. make-to-order.

b. assemble-to-order.

c. a hybrid process.

d. mass production.

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Chapter 3· Process Strategy

USE THE FOLLOWING TO ANSWER QUESTIONS 71 – 75.

Acme Machine is a job shop that makes specialty parts for the airline industry. Figure #1 below shows the block plan for key manufacturing operations in its current facility. Acme believes there may be a way to reduce the total distance traveled between departments. Consider the two revisions that have been suggested, based on the closeness matrix shown below the block plans. The aisles are shown by the dotted lines in Figure 1.

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3

4

2

3

6

4

3

5

1

1

5

6

5

1

2

6

4

2

FIGURE 1

REVISION 1

REVISION 2

CLOSENESS MATRIX

TRIPS BETWEEN DEPARTMENTS

1

2

3

4

5

6

1. Burr & Grind

8

3

0

9

5

2. NC Equipment

0

3

0

0

3. Shipping & Receiving

0

8

9

4. Lathes & Drills

0

3

5. Tool Crib

3

6. Inspection

Dept.

Closeness

Original

Revision

#1

Revision

#2

Pair

Factor (w)

Distance (dO)

w ´ dO

Distance (d1)

w´ d1

Distance (d2)

w´ d2

1 – 2

1 – 3

1 – 4

1 – 5

1 – 6

2 – 3

2 – 4

2 – 5

2 – 6

3 – 4

3 – 5

3 – 6

4 – 5

4 – 6

5 – 6

TOTAL

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Chapter 3· Process Strategy

71. If travel between departments is restricted to the aisles shown in Figure 1, what is the total weighted-distance (wd) score for the block plan shown in Figure 1?

a. less than or equal to 30

b. greater than 30 but less than or equal to 60

c. greater than 60 but less than or equal to 90

d. greater than 90

72. If travel between departments is restricted to the aisles shown in Figure 1, what is the total weighted-distance (wd) score for the block plan shown in Revision 1?

a. less than or equal to 30

b. greater than 30 but less than or equal to 60

c. greater than 60 but less than or equal to 90

d. greater than 90

73. If travel between departments is restricted to the aisles shown in Figure #1, what is the total weighted-distance (wd) score for the block plan shown in Revision 2?

a. less than or equal to 30

b. greater than 30 but less than or equal to 60

c. greater than 60 but less than or equal to 90

d. greater than 90

74. Considering the current facility situation and the two suggested revisions, if Acme wishes to minimize the total weighted-distance score, which option should be selected?

a. Current situation—stay with Figure 1

b. Revision 1

c. Revision 2

d. Either Revision 1 or Revision 2—they have the same what is the total weighted-distance (wd) score

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Chapter 3· Process Strategy

75. By picking this option, how much is the total wd score reduced, when compared to Figure 1?

a. None—the current situation in Figure 1 provides the lowest total weighted-distance (wd) score

b. less than or equal to 30

c. greater than 30 but less than or equal to 60

d. greater than 60 but less than or equal to 90

USE THE FOLLOWING TO ANSWER QUESTIONS 76 – 80.

A department store chain is designing a layout for a new store. The store manager wants to provide as much convenience as possible for her customers. Based on historical data, the number of trips between departments per hour is given in the following closeness matrix. A block plan showing a preliminary layout is also shown.

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Closeness Factors (Trips per hour)

Department

1/O

2/S

3/H

4/T

5/A

6/E

1.

Office Supplies (O)

40

100

50

20

10

2.

Sporting Goods (S)

100

80

60

80

3.

Hardware (H)

70

100

50

4.

Toys (T)

70

90

5.

Automotive (A)

60

6.

Electronics (E)

Customer travel between departments is restricted to the aisles shown in the block plan as dotted lines.

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1. OFFICE SUPPLIES

2. SPORTING GOODS3. HARDWARE

4. TOYS

5. AUTOMOTIVE

6. ELECTRONICS

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Chapter 3· Process Strategy

Dept. Pair

Closeness

Original

Revision

1

Factor (w)

Distance (dO)

w ´ dO

Distance (d1)

w ´ d1

1 – 2

1 – 3

1 – 4

1 – 5

1 – 6

2 – 3

2 – 4

2 – 5

2 – 6

3 – 4

3 – 5

3 – 6

4 – 5

4 – 6

5 – 6

TOTAL

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76. What is the total weighted-distance (wd) score between Office Supplies and Hardware?

a. less than or equal to 50

b. greater than 50 but less than or equal to 150

c. greater than 150 but less than or equal to 250

d. greater than 250

77. What is the total weighted-distance (wd) score between Hardware and Toys?

a. less than or equal to 50

b. greater than 50 but less than or equal to 150

c. greater than 150 but less than or equal to 250

d. greater than 250

78. What is the total weighted-distance (wd) score for the entire store?

a. less than or equal to 1,500

b. greater than 1,500 but less than or equal to 2,000

c. greater than 2,000 but less than or equal to 2,500

d. greater than 2,500