Question 1.1.(TCO 13) Which one of the following statements about maintenance is not true? (Points : 2)
Preventive maintenance guarantees zero breakdowns.
Breakdown maintenance is reactive.
Preventive maintenance is proactive
Preventive maintenance is not about keeping machinery and equipment running.
Human resources are not needed in order for maintenance management to be effective.
Question 2.2.(TCO 13) Mean time between failures (MTBF) measures _____. (Points : 2)
days between failures
operating time between forecasts
number of failures per unit time
number of operations between failures
expected time between a repair and failure
Question 3.3.(TCO 10) The two most basic policies associated with employment stability are _____. (Points : 2)
produce to exact demand and keep constant employment
employment for life and guaranteed minimum wage
follow demand exactly and hold inventories constant
incentive plans and piece-rate plans
Question 4.4.(TCO 10) The behavioral approach to job design that involves adding tasks of requiring similar skills to an existing job is _____. (Points : 2)
job involvement
job enrichment
job enhancement
job rotation
None of the above
Question 5.5.(TCO 10) Management and labor share the labor cost reductions in which of these compensation schemes? (Points : 2)
Bonus system
Quota system
Scepter plan
None of the above
Question 6.6.(TCO 10) “A chart depicting right and left hand motions” describes _____. (Points : 2)
an operations chart
an activity chart
a flow diagram
a control chart
Question 7.7.(TCO 10) The objective of a human resource strategy is to _____. (Points : 2)
produce the demand forecast at lowest labor cost
match employment levels with demand
achieve a reasonable quality of work life at low cost
manage labor and materials so people are effectively and efficiently utilized
None of the above
Question 8.8.(TCO 10) Operations charts are used to analyze _____. (Points : 2)
movement of people or materials
utilization of an operator and machine
body movements
time taken by various activities
unnecessary micro-motions
Question 9.9.(TCO 10) Shadow boards and foot printing are elements of _____. (Points : 2)
the Hawthorne studies
workplace noise reduction
project management in service firms
the visual workplace
specialization of labor
Question 10.10.(TCO 10) Which of the following statements describes job rotation? (Points : 2)
The job contains a larger number of similar tasks.
The job includes some planning and control necessary for job accomplishment.
The operator is allowed to move from one specialized job to another.
The operator’s schedule is flexible.
The operator is not allowed to move, for example, from one type of CNC machine to the other.
age 2
Question 1.1.(TCO 10) Match the following terms with their correct definitions.
(Points : 10)
Potential Matches:
1 :Studies & improves operator and/or equipment utilization
2 :Analyzes the movement of hands and feet
3 :Uses schematics to investigate movement of people or materials
4 :Focuses on how a job is done
5 :Shows the economy of motion
Answer
:Flow diagram
:Micro motion
:Activity chart
:Operations chart
:Methods analysis
2.(TCO 10) What was the significance of the Hawthorne Studies? (Points : 5)
Question 3.3.(TCO 10) What are the differences among job enrichment, job enlargement, job rotation, job specialization, and employee empowerment? (Points : 5)
Question 4.4.(TCO 10) What is methods analysis? (Points : 5)
Question 5.5.(TCO 13) What is the difference between preventative maintenance and breakdown maintenance? (Points : 5)
Question 6.6.(TCO 13) Explain how employee empowerment can assist in the maintenance function? (Points : 5)
Question 7.7.(TCO 13) Discuss how redundancy improves product reliability in two or more sentences. (Points : 5)