BSOP 326 Total Quality Management – All 7 Weeks Discussions
W1 DQ1 What is Total Quality Management
W1 DQ2 A System Perspective
W2 DQ1 Dr. Demings 14 Points
W2 DQ2 Quality Philosophies, Awards, and Standards
W3 DQ1 TQM Leaders
W3 DQ2 Who is the Customer
W4 DQ1 TQM & Teams
W4 DQ2 Employee Involvement
W5 DQ1 Cost of Quality
W5 DQ2 Supplier Relationships
W6 DQ1 Statistical Tools
W6 DQ2 Inspection & Process Evalutions
W7 DQ1 Implementing TQM
W7 DQ2 What is Six Sigma