. TCO 2: Please explain how service contains both tangible and intangible aspects. Use the example of visiting a luxury hotel for a weekend, or use an example of dining in a restaurant. Be specific about which parts of the guest experience are tangible and which parts are intangible. Take your time answering this question. (Points : 20)
Question 2. 2. TCO 2: Explain what comps are (give three examples), and why are they important to casinos? (Points : 20)
Question 3. 3. TCO 9: Many people attend festivals all over the country, provide three detailed examples of the benifits of having festivals. (Points : 20)