.5em;=””>Question 1
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Knowledge is composed of which three interrelated types?Answer
Declarative, practical, and strategic
Declarative, practical, and skill
Compilation, automatic, and strategic
Declarative, procedural, and strategic
None of the above
4 points
.5em;=””>Question 2
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A mechanistic design is best applied in which of the following situations?Answer
Non routine technologies
Small businesses
High volume assembly lines
Where there are not clear answers to many of the problems that arise
4 points
.5em;=””>Question 3
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Strategic planning is best defined as:Answer
the development of a relatively long term mission.
the development of relatively short term objectives.
A process for determining how best to pursue the organizations mission while meeting the demands of the environment
the development of values and ideals of the organization.
4 points
.5em;=””>Question 4
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Organizational development is best defined asAnswer
a profession that deals with reacting to changes in external environment.
a profession and field of study that creates and implements planned change in organizations.
a profession and field of study that deals with creating and implementing new ideas in the organization.
a field of study and profession that deals with explaining serendipitous events.
4 points
.5em;=””>Question 5
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Which best explains the strategic training alternative of the internal provider?Answer
All or most training developed in house, each phase handled by specialists, and needs developed from a decentralized HRD function
All or most training purchased from outside sources, each phase handled by specialists, and needs developed from a centralized HRD function.
All or most training activities provided by outside trainers and training function’s role is to select and manage training suppliers.
All or most training developed in house, each phase handled by specialists, and needs developed from a centralized HRD function.
4 points
.5em;=””>Question 6
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In the evaluation of training, a determination of whether the trainer actually covered all aspects of the training as designed is calledAnswer
outcome evaluation.
outcome.
phase evaluation.
process evaluation.
procedural evaluation.
4 points
.5em;=””>Question 7
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What is ISO 9000?Answer
A series of standards to assure consistency in product quality.
An HR software package.
A quality standard set by the Japanese.
A strategic quality forecasting model.
All of the above.
4 points
.5em;=””>Question 8
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What are some reasons companies should invest in strategic HR?Answer
To be able to grow
To increase their market value
To centralize their strategies
To involve management
4 points
.5em;=””>Question 9
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OD interventions could be implemented more successfully if they included training where employeesAnswer
developed a common knowledge and skill base in the area of the intervention.
Understood group dynamics and became skilled at working within groups.
Understood and became skilled at using a common problem solving model.
Both A & C.
All of the above.
4 points
.5em;=””>Question 10
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In the training process model, evaluation begins at which point?Answer
During the design phase.
During the implementation phase.
During the analysis phase.
During the development phase.
4 points
.5em;=””>Question 11
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Define KSAs and explain the different levels of each.Answer
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30 points
.5em;=””>Question 12
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Describe how the model of training processes serves as a problem?solving tool. Include a brief explanation of each of the five phases.Answer