CASE: Jextra Neighborhood Stores in Malaysia
Important characteristics of a manager are the ability to solve complex problems, partner, collaborate, negotiate, and work with others to achieve a common goal. To stimulate this real world environment, students will participate in small group projects. Please use the case study format below. Points will be deducted from your grade for not following the case study format.
· CASE ANALYSIS: Brief analysis/summary of the case
· PROBLEM(S): Identified problem(s)/issue(s) something important happened and there is no explanation for it e.g. an accounts manager notices that a few of their good customers have large accounts payable balances
· SOLUTION(S): Solution(s) of identified problem(s)/issue(s) the best strategy that can be used to solve the problem(s). Should create more benefits and has fewer or less severe downsides
· RECOMMENDATION(S): Recommendation: what would you recommend in solving this problem by reviewing the solution(s) you have the most confidence in – determine if they seem weak or strong. Apply the one(s) that has the most evidence in relation of the point of view in the case. What are the reasons for the preference? ·
CONCLUSION: including implementation of the recommendation(s) and/or contingency plan